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Aparthotel · Vienna · Vienna (Area)

Smartments Wien Heiligenstadt

A smoke-free aparthotel in Vienna’s 19th district, steps from the U4 subway and a short ride from the city center.

  • 166 modern, soundproofed rooms
  • Kitchenette with fridge, kettle, and dishwasher
  • Right next to the U4 subway station
8.6 Great 3706 reviews Booking.com 8.6 · 3706 reviews

About

Smartments Wien Heiligenstadt

Smartments Wien Heiligenstadt is a 4-star aparthotel at Leopold Unger Platz 3 in Vienna’s 19th district. Its 166 rooms are designed for practical stays, with soundproofing, heating, and allergy-free options. The property is entirely smoke-free.

Guests consistently rate the location highly — just steps from the U4 subway station — and the surrounding neighborhood is quiet yet convenient, with pharmacies, supermarkets, and a Chinese take-away nearby. The staff earn frequent praise for being friendly and helpful.

  • No smoking on site
  • Wi-Fi
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Excellent location next to the U4 subway — Direct access to the city center, and a short walk to shops and green areas.
  • Modern, clean, and well-equipped rooms — Rooms are described as contemporary and cozy, with kitchenettes including a fridge, kettle, and dishwasher.
  • Friendly and helpful staff — Multiple reviews highlight the pleasant and accommodating service.
  • Quiet and soundproofed rooms — Guests noted silent rooms, and the property lists soundproofing as an amenity.
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Worth weighing

4 to weigh
  • Check-in is limited to 15:00–23:59 — If you arrive late or need early access, you may need to plan around this window.
  • No pets allowed — The property is not pet-friendly, which may limit travel plans for those with animals.
  • No on-site parking mentioned — The input does not list parking facilities, so guests arriving by car may need to find nearby options.
  • Distance from central tourist areas — It’s a 15-minute drive to MuseumsQuartier, so some major sights are not within walking distance.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Apartment

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating

Studio

  • 1 King-size bed,1 Double bed
  • Shower
  • Coffee machine
  • Heating

King Studio

  • 2 King Size Beds

Family Room

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Express check-in/out
  • No pets allowed
  • Rooms/facilities for disabled
  • Wheelchair access
  • Security
  • Key card access
  • Smoke detectors
  • Fire extinguishers
  • Lift

Room Features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Free toiletries
  • Electric kettle
  • Cookware/kitchen utensils
  • Flat-screen TV
  • Cots

Services

  • Laundry
  • Vending machines
  • Allergy-free rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 3706 reviews

Guest-rated 8.6/10 from 3,706 reviews

Booking.com · 8.6 · 3706 reviews
8.6Verified guest

“Very clean place with friendly staff. The location is excellent, just a short hop to the city center and next to a lovely green area. Also convenient that it's close to the U4 line.”

8.6Verified guest

“The staff were courteous and pleasant, and the hotel was fairly clean. The quiet neighborhood was a real plus, and it was a short walk to a place selling takeaway food.”

8.6Verified guest

“Great base for five nights. The room was silent and had everything I needed, including a dishwasher, fridge, and kettle. Incredible spot, a moderate walk from a large medieval baptistery.”

8.6Verified guest

“Very clean inside, and the staff were always friendly and helpful. The bedroom was modern and cozy, covering all our needs. Being right next to the U4 station was a big advantage.”

8.6Verified guest

“Excellent, convenient position next to the train station, making the connection to the city center easy. Just off the main station and a Chinese take-away. Plenty of breakfast options.”

8.6Verified guest

“Modern place.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Getting Around: The U4 subway station is right next to the property, providing a direct link to the city center. The area is also walkable to local shops and green spaces.

Local Conveniences: Guests can walk to pharmacies, supermarkets, and a Chinese take-away. The surrounding 19th district is known for its charming, residential feel.

Nearby Attractions: The property is about a 15-minute drive from the MuseumsQuartier, and vineyards are within walking distance, according to guests.

Leopold Unger Platz 3, Vienna, Vienna (Area), 1190, Austria

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
175 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Are pets allowed at Smartments Wien Heiligenstadt?

No, pets are not allowed on site.

Does the hotel offer parking?

The property does not list any on-site parking facilities, so you may need to look for public parking nearby.

What amenities are in the rooms?

Rooms include a kitchenette with a fridge, electric kettle, and cookware, as well as a flat-screen TV, heating, and tea/coffee facilities.

Is there air conditioning?

The property does not list air conditioning among its amenities, so it may not be available. Heating and soundproofing are provided.

How far is the hotel from the city center?

It’s about a 15-minute drive to MuseumsQuartier, and the U4 subway station is right next to the hotel, providing easy access.

Nearby

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The bottom line

A reliable, well-located aparthotel for Vienna, especially if you prioritize subway access and kitchenette comforts over being in the tourist core.

8.6Best for travelers who want a quiet, self-catering base with easy transit links.

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